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Caves Cálem recognized by visitors with the “Traveller’s Choice 2021” award

The Port wine cellars in Cálem – the most visited in Vila Nova de Gaia – were distinguished with the “Traveler’s Choice 2021” award, an award given by TripAdvisor, considered the most important tourism platform in the world.

This distinction was based on the opinions that travelers from various countries left on this platform in 2020 and comes to recognize establishments that consistently received positive reviews and ratings throughout the year. The memorable experiences it offered its visitors now allow Cálem, with this award, to integrate a restricted group of tourist attractions, whose quality of service and differentiated offer are recognized, and which include only 10% of companies registered on TripAdvisor worldwide .

“Receiving this award in a year as challenging as 2020 is especially gratifying for the entire Cálem team and recognizes the additional effort and dedication that the pandemic demanded”, says Maria Manuel Ramos, Director of Tourism at Sogevinus. “Last year, we had to reinvent ourselves and give free rein to creativity so that we can continue to present a surprising and quality offer to our visitors, ensuring their protection and well-being. All the experiences offered were re-evaluated in accordance with a strict safety protocol without, however, tampering with or compromising their quality in view of the expectations of all those who come to discover the universe of Port wine”, she explains.

Last year, Cálem presented as a novelty the possibility for tourists to take an autonomous circuit in the cellars, exclusively designed for private visits, in individual format or in small groups, and with the right to a private guide. With national visitors in mind, an exclusive offer was also created to encourage family programs, which includes free entry to the Port wine cellars for children and young people up to 17 years old.

The personalized visit, the security offered, the unique atmosphere that combines tradition with technology, the professionalism of the service, the quality of the tastings and the accessibility for people with mobility difficulties were some of the aspects most focused on by visitors and which, in the in his opinion, make Cálem one of the favorite tourist attractions.

With an innovative approach, the visit to the Cálem cellars is both a playful and educational program. Among the various curiosities that make this visit attractive for all ages are a three-dimensional cork map of the Douro region, a video explaining the art of cooperage, a chromatic panel where you can see the different tones of port wine, samples of the most bottles. emblematic of the history of Cálem (including the oldest, dating from 1870) or a huge ferry boat where it is possible to place a Mini car. In addition to the tour, Cálem also offers wine tastings, pairings with chocolates and cheeses and access to the store, where you can find everything from the best sellers to the most awarded wines, among other proposals.

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