Portuguese fintech ebankIT presents today, at Finovate Fall New York, the world’s largest financial technology fair, its vision of the future of banking, with the demonstration of an innovative digital Concierge service designed to change the paradigm of banks as mere financial service providers.
According to ebankIT, the banking application developed in Portugal combines financial products with external services, freeing for the financial market the possibility of banking institutions becoming true allies of their customers.
“Through platform technology to innovate in the mobile world, bank customers will be able to purchase other types of services, such as dinner reservations, travel, insurance and even transportation reservations, without having to log in to the vendor site. Renato Oliveira, CEO of fintech Portuguese.
Additionally, the application supports artificial intelligence modules that also analyze user spending habits and, based on this information, recommends additional services. Proactive, real-time suggestion of customer-advised best practices, including expense management advice, is also possible.
For banks, the app created by ebankIT makes campaign creation and management completely customizable, based on the customer and able to track their lifelong needs.
“In our view of the future of banking, the financial institution is no longer a financial services provider, but a diversified service provider that serves the day-to-day customer needs, supported by the bank. This vision follows ebankIT’s desire to bring younger consumers closer to banking and make it increasingly flexible and adaptable to their needs, “explains Renato Oliveira.
With the introduction of this technological solution on North American soil, ebankIT aims to reinforce its presence in this market, which represents a strong and important focus on the company’s internationalization strategy, along with markets in other countries, such as Canada, Germany and the United Kingdom.
“Finovate Fall has been a strong driver in ebankIT’s positioning in the North American market and has, in previous editions, raised significant customers and strengthened the establishment of partnerships in the market,” says Renato Oliveira.
The 2019 edition of Finovate Fall New York will take place in Times Square, where more than 1,500 influencers and over 120 world-renowned speakers from the financial industry will pass by next Thursday. The event will feature 75 live demos and live demos of the most cutting-edge technology solutions developed by fintech from around the world.
Founded in Porto in 2014, with offices in London and New York, ebankIT owns the most internationalized Portuguese digital banking platform in the past year and has already implemented omni-channel digital transformation solutions in financial institutions around the world, providing Mobile and Internet Banking, Backoffice, Frontoffice and Contact Center services.